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Contact us
Have a question about a tool or your account? We are happy to help. Reach out and we will get back to you as soon as possible.
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What can we help with?
Using a tool
A conversion that failed, a format you need, or a question about file-size limits — just ask.
Account and billing
For help with your account or billing, email us at support@chromozom.com with your registered email and a brief description of the issue.
Partnerships
For partnership enquiries, reach out to us by email and someone from our team will get in touch.